If you have this problem, we suggest you try one of the following solutions
- Make sure that the internet connection you are using is stable and working properly. You can check by using the browser to open other websites.
- If you are an android user, open the 【Settings】 and click on the 【Application】 function --> select 【EzcoinPro】 --> select 【Storage Space】 -->【 Clear Cache/Clear Data】
- Please confirm that your version is the latest version of the application. If you have such a problem, it is strongly recommended that you remove the application before installing it.