- Open EzcoinPro APP, click on the bottom right of the homepage【ME】
- Click【User】on the user page
3. Click【Verify Account】on the user page
- Click Upload a picture of the information page of your ID Card or passport on the Verify Account page
- Select to upload identification documents (ID card or Passport)
- Click Upload a picture of the information page of your ID Card or passport on the Verify Account page.
- After checking the data and uploading the file, click【Send】
8.You do not get any information from EzcoinPro once your account is verified
You can check it once you log back in after 24hours
The processing time of KYC verification may be in a few hours to 24 hours in most cases
Furthermore, please make sure the documents you submit meet these requirements:
1) Photos must be clear and high-resolution, with all information clearly visible.
2) Photos and documents must not be edited or manipulated.
3) Color photos only. Documents presented must be original (not copies)
4) ID must be valid (for example, passports that have expired will not be accepted).
5) Photos must be in PNG or JPEG (.jpg .jpeg .jpe. jfif .jif) format.